📦 Return & Refund Policy
Biponi Bazar – বিপণি বাজার
At Biponi Bazar, your satisfaction is our top priority. If for any reason you are not completely happy with your purchase, we’re here to help.
✅ Return Eligibility
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Items can be returned within 7 days of delivery.
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Products must be unused, undamaged, and in original packaging.
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Proof of purchase (order number, invoice, or payment receipt) is required.
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Certain items are non-returnable for hygiene or safety reasons (e.g., personal care products, innerwear, consumables).
🔄 Return Process
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Contact our Customer Service team via email/phone/WhatsApp with your order details and reason for return.
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Our team will verify your request and arrange pickup/return instructions.
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Once we receive and inspect the product, we will process your return/refund/exchange.
💳 Refund Policy
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Approved refunds will be issued within 7–10 business days.
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Refunds will be made via the original payment method (Bkash, Nagad, Card, or Bank Transfer).
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Shipping or delivery charges are non-refundable.
🔁 Exchange Policy
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If you received a wrong or defective product, we’ll replace it at no extra cost.
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Exchanges depend on stock availability.
⚠️ Important Notes
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Any damage caused by customer misuse is not covered under this policy.
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If the return does not meet our eligibility criteria, it will be rejected and returned to the customer.
📞 Need Help?
For any questions about returns or refunds, contact us:
📧 [email protected]
📱 +8801611774904
✨ At Biponi Bazar, we believe in building trust with every order. Shop worry-free knowing we’ve got your back!
